Frequently Asked Questions
Everything you need to know about your Cinch experience.
What makes Cinch denim different from other brands?
Cinch jeans are engineered for the western lifestyle, featuring premium high-grade denim that provides superior durability and comfort whether you are in the saddle or on the job site.
How do I determine my correct size?
We recommend checking our detailed Size Guide located on each product page. Our jeans generally run true to size, but we offer specific measurements for waist, seat, and inseam to ensure a perfect fit.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn merchandise with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long does shipping typically take?
Standard ground shipping usually takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your gear sooner.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery timelines vary by country and will be calculated during the checkout process.
How should I care for my Cinch jeans to ensure they last?
To preserve the color and integrity of the denim, we recommend washing your jeans inside out in cold water with a mild detergent and hanging them to air dry.